If your item arrives damaged, defective, or materially different from what you ordered, contact us with your order number and clear photos within 7 days of delivery.
Standard products may be eligible for replacement or refund after review. Custom products, custom sizes, personalized artwork orders, and bulk orders are generally not refundable unless there is a production defect or fulfillment error.
Refunds, replacements, or other resolutions are reviewed case by case. Shipping fees may be non-refundable unless the issue was caused by our error.